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Terms & Conditions

Welcome to Cosmo Beautique! By using our website and booking services with us, you agree to comply with the following terms and conditions. Please read them carefully before proceeding with your booking or use of our services. If you do not agree with these terms, kindly refrain from using our website or services.

Services Provided
Cosmo Beautique offers a variety of beauty treatments, including but not limited to facials, waxing, manicures, pedicures, eyelash extensions, and hair services. Our services are subject to availability, and we reserve the right to modify or discontinue any service without prior notice. Please consult with us for the most up-to-date services and pricing.

Booking and Payment

  • All appointments must be booked in advance via our website or by calling 07919668433.

  • A deposit that is stated in the treatment service at the time of booking is required to secure your appointment. The remaining balance is due upon completion of your service.

  • Payments can be made via [list of payment methods, e.g., cash, card, or online payment].

  • We kindly request that clients arrive on time for their scheduled appointments. If you are running late, please notify us. If you are more than15 minutes late, we may have to reschedule or reduce the time allocated for your treatment.

Cancellations and Rescheduling

  • Cancellations must be made at least [24-48] hours in advance of your appointment to avoid a cancellation fee of the treatment price.

  • If you need to reschedule, please notify us at least [24-48] hours in advance.

  • No-shows will incur a charge of the full treatment or will forfeit the deposit paid.

Client Responsibilities

  • Please inform your technician of any allergies, medical conditions, or sensitivities prior to your treatment.

  • Clients must follow all aftercare instructions provided after their treatment to ensure the best results and prevent complications.

  • If you feel unwell or experience any adverse reactions, please contact us immediately.

Health and Safety
We are committed to your health and safety. All tools and equipment are thoroughly sanitised before each use. If we believe that your health may be at risk due to pre-existing conditions or other factors, we may refuse to perform certain treatments. Please inform us of any medical conditions or health concerns before your appointment.

Privacy and Data Protection
Your privacy is of utmost importance to us. Any personal information we collect is used solely for booking purposes, communication, and marketing in accordance with UK data protection laws, including the GDPR. We will not share your information with third parties without your consent, except where required by law.

Liability

  • While we take every care to provide safe and effective treatments, Cosmo Beautique will not be liable for any adverse reactions, injuries, or damages resulting from services provided.

  • By booking an appointment with us, you agree to follow aftercare instructions and acknowledge any risks associated with beauty treatments.

Refunds and Exchanges

  • Refunds are not offered for services that have already been completed. If you are dissatisfied with the results of your treatment, please contact us within 3 days, and we will address your concerns or offer a complimentary follow-up session where applicable.

  • Any products purchased from Cosmo Beautique are non-refundable unless faulty or damaged.

Intellectual Property
All content on this website, including text, images, logos, and videos, is owned by Cosmo Beautique and is protected by copyright laws. No part of this content may be reproduced, used, or distributed without prior written permission.

Amendments
Cosmo Beautique reserves the right to amend or update these Terms and Conditions at any time. Any changes will be published on our website, and you will be notified if significant updates are made. By continuing to use our services after such changes, you accept the revised terms.

Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms will be resolved in the appropriate courts located in Farnborough, Hampshire, UK.

Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
Cosmo Beautique
cosmobeautique@gmail.com
07919668433
26 Howard Drive, Farnborough, Hampshire, GU14 9TQ

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